Email a person, get a person
There's no live chat widget and no ticket portal. Pick the address that fits and write in plain language — it reaches someone who can actually answer.
Say hello
Questions about the product, whether it fits your work, early access, partnerships, or anything that doesn't fit a box below.
[email protected]Something isn't working
Bugs, account problems, billing that looks wrong. Include your device and OS version and what you were doing — it halves the round trip.
[email protected]Report a vulnerability
If you've found a way to reach data that isn't yours, or to make Zephyr act without approval, this is the most valuable email we can receive. See the security page.
[email protected]Data requests
Access, correction, export or deletion requests. Export and deletion are also self-serve in the app, which is usually faster than emailing.
[email protected]Media enquiries
Product background, screenshots, or a straight answer about what Zephyr does and doesn't do.
[email protected]The help centre may be faster
Getting started, capture, follow-ups, billing, account and data, and troubleshooting are all documented.
Open the help centre →